I just got hired for a two week trial as a "Social Media Analyst." I get to do social media AND GET PAID. It's only a two week gig but if they like my stuff it can become permanent.


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I had a really good Christmas and I was at work for 5 1/2 hours of it and on a bus for another 3 hours...  And yet it's the best Christmas I've had in years.

( Rambling about happy and/or depressing Christmas stuff )

Had a customer call in today to yell about a 15 cent bill increase. I felt like saying "go turn on the news and then tell me that it's worth yelling at me for 15 cents." Worse yet? It was for tax. She complained that she had to PAY FOR 911 SERVICES. She said it should be free. She then assumed it was my company charging for 911 service and I ( Read more... )

Things not to say to a call center* employee...
"How can I help you?"
"Put your supervisor on the line."( Have fun listening to our hold music for 10 minutes. )

So I had about two paychecks where I had some left over money after rent and bills.  I immediately put it away in a savings account so I can afford Comic con tickets when they come out and I spent some money on geeky shirts from Qweertee, TeeFury, and Threadless.  But now the state of Oregon feels that I owe them money and my student loans are ( Read more... )

So I got in trouble at work today for "asking too many questions."


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Customer today: "My dog ate my bill."


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So I'm intentionally making two posts today because the second half of what I say is MAJORLY SPOILERY for GoT so I'm putting it in it's own post.  This post, however, is SPOILER FREE and just about my life.

So today I had a customer named James Novak.

I'm not even fucking kidding.


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So my first day on the phones.

( UGH Y )

Tomorrow is my first day "on the phones."


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